Terms and Conditions
[Important information] Terms and Conditions: [Please read]
In the event of cancellation due to unsuitable weather / sea conditions the money is refunded back to source through the booking system. We do not have access to any of the customer payment details.
Our tours are always subject to suitable weather and sea conditions and can be cancelled / rescheduled at short notice depending on swell conditions, tides etc.
Priority is given to prepaid passengers on our booking system.
We can only gurantee a place on the boat, when sailing if you have a prepaid booking. We cannot guarantee a place with a verbal booking. Unless you have a prepaid booking you do not have any contract with Blasket Island Eco Marine Tours.
Please supply mobile number INCLUDING INTERNATIONAL DIALLING CODE incase of cancellation or reschedule information.
You do not need to have a account in order to book / pay on our booking / payment system. You can pay by credit card on the system.
In the event of cancellation due to unsuitable weather / sea conditions the money is refunded back to source through the booking system. We do not have access to any of the customer payment details.
Please provide email address and / or mobile contact number for update on any change of schedule. Your particulars will only be used for this purpose. Otherwise please contact us by email, phone or text the morning of intended departure to confirm schedule and booking.
Please arrive at Ventry Harbour – Ceann Trá – 15 minutes before intended departure time. Ventry Harbour – Ceann Trá – is 4 miles west of Dingle town (6 minutes by car driving @ 40 m.p.h.) on the Slea Head drive, road R559. Look out for road signs for “CEANN TRA”.
There is parking above the Shop/ P.O., or at beach car park 300 metres beyond pier (coming from Dingle town). There is also a toilet at the beach car park.
Customer safety is our priority. We have Dept. of Transport Passenger Certificate and all required safety, communication and navigation equipment and trained staff.
Children under 12 yrs. old are required to wear life jackets at all times and parents should keep them under adequate supervision.
No children under 6 yrs. allowed on our 4 hr. Afternoon Tour and there are no half fares on the 4 hr. Afternoon Tour
The 3 hr. Morning Cruise is the trip best suited for very young children, and that is the reason why we have half-price fares for children under 12 yrs. on that trip (only) - See booking page for details.
We cannot guarantee sightings on every trip.
The animals are free and it is a big ocean but skipper and crew will always strive for best sightings on the day depending on weather, sea conditions, swell, tides, visibility and known prevailing wildlife distribution.
The company motto is Safety, Safety, Safety, therefore:
- We will not travel if we consider that the conditions are unsuitable and outside our safety parameters which are based on years of experience fishing and ferrying around the Blasket Islands and Dingle Bay.
- We will not travel, or will adjust our itinerary, if we consider that conditions will make some of our customers unwell.
- We will adjust our itinerary if we consider conditions in one area are not suitable for comfortable wildlife viewing or productive sightings.
The skipper of the vessel decides the itinerary for the day in real time according to prevailing weather, sea conditions and wildlife distribution.
Please dress warmly as conditions at sea are often cooler than on land and there may be sea breezes. We recommend a warm jacket and (woolly / fleece) hat. We also recommend sun cream and sunglasses for the sunny days!
We are not allowed to hand out sea sickness tablets but we have been told that “Sturgeon” are a good brand. Please provide your own or pressure patch on wrist; only eat a light meal before travelling if you think you are prone to sea sickness but keep in mind that 90% of seasickness is caused by anxiety.
Cancellations - We require 48 hrs notice on any customer; otherwise we cannot give any refund for less than 24 hrs notice (prior to departure time of tour booked) and 50% refund for less than 48 hrs notice.
Please don’t worry and enjoy your trip! Your safety and comfort are our priority!
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How we use and store Your Data
We store the name and contact details (only) of our customers, in case we need to contact them re any cancellation or change of schedule, until date of sailing and then delete.
We do not keep any email list or contacts list.